FAQs:

    What products or services does your company offer?

  • Our company offers a wide range of products/services, including all kind of goods, especially textile goods. More infos at our about and credentials page.                                                                                                                                                                                                                          How can I contact your team?
  • You can easily contact our team by info@trendpool.eu or use the cotact widget on the page                                                                                            What is the pricing structure for your products/services?
  • Our pricing structure varies depending on the specific product/service. Please reach out to our team for detailed pricing information.                    Are there any discounts available for bulk orders?
  • It depents on the offer, but we have sometimes discounts.                                                                                                                                                        What is the lead time for product/service delivery?
  • The lead time for product/service delivery is dependent on the offer and the location of the goods. However, we always offer the fastest possible delivery.
    Do you offer any warranties or guarantees on your products/services?
  • The specific terms and conditions will be provided along with the purchase. If we are only the intermediary, the warranty must be discussed with the actual seller.                                                                                                                                                                                                                        Can I request a product/service customization or personalization?
  • Absolutely! We understand that each customer may have unique requirements, and we are open to customization/personalization requests.
    Is there a minimum order quantity requirement?
  • There might be a minimum order quantity requirement for certain products/services. Our team can provide you with more details.
    Do you have a return/exchange policy?
  • No, because we are usually the interface between two parties                                                                                                                                                  How do you handle customer support and after-sales service?
  • We take customer support and after-sales service seriously. Our dedicated team is available to assist you with any queries or issues you may have.
    Can I request a product/service demonstration or trial before making a purchase?
  • It depends on the product. If possible, it is not a problem on our part.
    Are there any ongoing promotions or special offers available?
  • For current offers please contact us.